Privacy Policy

At Taste and See Cupcakes, protecting your personal information is part of serving you with integrity. We collect only the information necessary to fulfill your orders, communicate with you, and provide the services you request. We do not sell your personal information.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

When you place an order, contact us, or interact with our website, we may collect information including:

• Name
• Email address
• Phone number
• Billing information
• Delivery address
• Order details
• Prayer requests
• SMS communication preferences

Automatically Collected Information

When you visit our website, certain information may be collected automatically through your browser or analytics tools, including your IP address, browser type, device information, pages visited, referring website, and the date and time of your visit. This information helps us improve our website and better serve our customers.

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and receipts of purchase
• Coordinate pickup or delivery
• Send order confirmations and updates
• Respond to questions and customer support requests
• Send SMS order notifications if you opt in
• Send follow-up emails regarding your order
• Request feedback and reviews
• Send our newsletter if you choose to subscribe
• Pray for requests you voluntarily share with us
• Improve our products, website, and customer experience

We collect only the information reasonably necessary to process orders, provide customer service, coordinate delivery or pickup, communicate with you regarding your order, send communications you have requested, and improve our services.

Phone numbers are used exclusively for direct delivery routing or order updates and are never shared with third parties or used for marketing purposes.

Payment information and personal data is processed securely by Stripe's Privacy Infrastructure, our third-party payment processor. They handle personal data according to their own privacy rules. Taste and See Cupcakes does not store complete payment card information on our systems. We only collect information necessary to operate our business and serve our customers well.

Third-Party Providers

Our trusted service providers may include Stripe (payment processing), Twilio (SMS communications), Lovable (website hosting) and email service providers.

Prayer Requests

Prayer requests are entirely voluntary. You are under no obligation to provide one in order to place an order. If you choose to share one with us, it will be treated respectfully and used internally only for the purpose of praying for you or the person you designate.

We do not publish, sell, or share prayer requests with third parties.

SMS Communications

If you choose to receive text messages from Taste and See Cupcakes, you agree to receive messages related to your orders and customer service.

These messages may include:

• Order confirmations
• Pickup reminders
• Delivery notifications
• Order updates
• Customer support communications
• Order fulfillment messages
• Thank-you messages

Message frequency varies based on your interactions with us.

Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or reply to the SMS communications at any time.

SMS consent is not sold to or shared with third parties or affiliates for marketing purposes.

Email Communications

If you place an order, we will send transactional emails necessary to fulfill your purchase, such as receipts, order confirmations, follow-up communications, pickup or delivery updates, and customer service communications.

If you subscribe to our newsletter, we may send occasional marketing emails.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.

Sharing Your Information

We value your trust.

We do not sell, rent, or trade your personal information to third parties.

We may share limited information only with trusted service providers who help us operate our business, such as payment processors, email providers, SMS providers, or website hosting services. These providers are permitted to use your information only as necessary to provide their services.

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, and enhance our services.

You may adjust your browser settings to refuse cookies if you prefer.

Data Security

We take reasonable administrative, technical, and organizational measures to protect the personal information you provide. While no method of electronic transmission or storage can be guaranteed to be completely secure, we work with reputable service providers and strive to safeguard your information.

Data Retention

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, uphold agreements, or operate our business. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Taste and See Cupcakes
Email: info@tasteandseecupcakes.com
Phone: (817) 330-9064
Website: https://tasteandseecupcakes.com